Question 1

How do I book a tour with Nam Ho Travel?

Accepted Answer

You can book a tour online through our website, call our office directly, or visit us at our Singapore location. Our team will guide you through the booking process and help you choose the perfect tour.

Question 2

What payment methods do you accept?

Accepted Answer

We accept various payment methods including credit cards, bank transfers, and cash payments at our office. Online payments are processed securely through our payment partners.

Question 3

Can I customize my Free & Easy package?

Accepted Answer

Yes, our Free & Easy packages are designed to be flexible. You can customize your accommodation, activities, and duration based on your preferences and budget.

Question 4

What is included in your group tours?

Accepted Answer

Our group tours typically include accommodation, meals as specified, transportation, guided tours, and entrance fees to attractions. Specific inclusions vary by tour package.

Question 5

Do you provide travel insurance?

Accepted Answer

We strongly recommend travel insurance for all trips. We can assist you in arranging appropriate travel insurance coverage for your journey.

FAQ

GENERAL ENQUIRIES

ONLINE SERVICE ENQUIRIES

FAQ

GENERAL ENQUIRIES

Where is our Main Office?

What are our business operating hours?

What are the contacts?

What is the Car Park Rate in People's Park Complex?

How to make a booking?

What are the modes of payment?

What are the refund modes?

What are the bank transfer modes?

ONLINE SERVICE ENQUIRIES

Do I have to sign up for an account before making a booking?

How am I going to make a booking?

Do I have to pay for full amount after I have made an Online Reservation through this website?

Is the deposit been made refundable?

What is the refund mode?

When and how do I have to pay for my Balance Payment?

Is this instant confirmation?

How do I know if my booking has been confirmed?

Is the amount shown in the Price/Departure Date a final amount?

What is the Single, Twin, Triple means?

How am I going to calculate if there is 2 travellers?

Will there be any extra charges if I made an Online Reservation?

I want to book for a tour but there is no "Book Now" Icon instead of "E-mail us". What does that mean?

I want to book one of the tour, but there is no price table and no "Book Now" button.

Help! I still have no idea how to book online!